Welcome to Plan B Coaching. By accessing or using this website, booking a session, or working with me (Amanda), you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Plan B Coaching provides life coaching services designed to support individuals navigating health changes, diagnosis, identity shifts, confidence, mindset and return-to-work guidance.
All services are provided online unless otherwise stated.
Plan B Coaching is operated by: Amanda Curwood — ACCPH Accredited Coach
2. Coaching Disclaimer
Coaching is not therapy, not counselling, and not medical treatment. I do not diagnose, treat, or advise on medical conditions.
Coaching is a supportive, forward-focused service that helps clients gain clarity, confidence, and practical strategies.
If at any time I believe you may benefit from medical, therapeutic or other specialist support, I may suggest seeking additional professional guidance.
You are responsible for your own decisions, actions and outcomes arising from coaching.
3. Eligibility
By working with Plan B Coaching, you confirm that you:
- are over 18 years old
- understand that coaching is not a substitute for mental health or medical care
- can make your own decisions regarding your wellbeing and participation
4. Sessions & Packages
Details of coaching sessions, programmes and packages are listed on the Coaching page.
All session lengths, inclusions and pricing are subject to change.
Coaching is delivered online via Zoom or another agreed platform.
5. Payment Terms
Payment must be made in full before a session or package begins unless otherwise agreed.
Accepted payment methods include:
- bank transfer
- online card payment
- invoicing (if applicable)
No refunds are issued for completed sessions.
6. Cancellations & Rescheduling
Client Cancellations
I understand that chronic illness, symptoms and unpredictable energy can make scheduling difficult.
You may reschedule a session with at least 24 hours’ notice without penalty.
Sessions cancelled with less than 24 hours’ notice may be charged in full at my discretion.
Coach Cancellations
In the unlikely event I need to cancel or reschedule, you will be offered the next available appointment. No financial penalty will
apply.
7. Confidentiality
Everything shared during coaching sessions is confidential.
Confidentiality may only be broken if:
- you disclose intent to harm yourself or someone else
- you disclose criminal activity that I am legally required to report
- required by law
No session content will ever be shared without your explicit written consent.
8. Client Responsibility
By engaging in coaching, you agree that:
- you are responsible for your own decisions
- you will communicate honestly and openly
- you will seek additional professional support where appropriate
- you understand coaching results vary person to person
You agree not to hold Plan B Coaching liable for decisions or outcomes arising from coaching.
9. Results Disclaimer
I do not guarantee specific results or outcomes.
Coaching effectiveness depends on many factors, including your participation, engagement, mindset and circumstances.
10. Digital Content & Resources
Any resources, guides, worksheets or tools provided are for personal use only.
They may not be copied, shared, or redistributed without permission.
11. Website Usage
You agree not to misuse this website, attempt to access restricted areas, or engage in behaviour that could harm the site or its users.
All website content, branding and materials belong to Plan B Coaching and may not be reproduced without consent.
12. Privacy Policy
Your personal data will be handled in line with GDPR requirements. A full Privacy Policy is located on the privacy policy page.
13. Limitation of Liability
To the fullest extent permitted by law, Plan B Coaching is not liable for:
- client decisions
- mental, emotional or financial outcomes of coaching
- third-party issues such as technology failures
Coaching is offered “as is” with no guarantees of results.
14. Termination of Coaching
Either party may end the coaching relationship at any time.
Unused prepaid sessions may be refunded at my discretion unless otherwise stated in the package terms. If behaviour becomes inappropriate, abusive, or unsafe, I reserve the right to terminate coaching immediately.
15. Changes to These Terms
These Terms may be updated occasionally.
The version displayed on the website will always be the most current.
16. Contact
If you have any questions about these Terms & Conditions, contact:amanda@planbcoaching.org.uk
